Privacy Policy

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Welcome to Wave Surge LLC (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide, improve, and secure our services. The information we may collect includes:

a) Personal Information

• Name
   
• Email address
   
• Phone number
   
• Company name and role
   
• Billing and payment details (for service transactions)
   
• Any other details you voluntarily provide through forms, emails, or project discussions
   

b) Non-Personal Information

• Browser type and version
   
• Device information (operating system, screen resolution, etc.)
   
• IP address and approximate location
   
• Website usage data (pages visited, duration, referral source)
   

We collect this information through cookies, analytics tools, and voluntary submissions.

2. How We Use Your Information

We use your information to:

• Provide and manage our software development and consulting services
   
• Communicate regarding projects, proposals, and support
   
• Improve our website, user experience, and service quality
   
• Send updates, marketing communications, and newsletters (only with your consent)
   
• Comply with legal obligations and prevent fraudulent activity
   

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Your consent
   
• Contractual necessity (to provide requested services)
   
• Legitimate interests (to improve our services and communications)
   
• Legal obligations (where applicable)
   

4. How We Share Information

We do not sell, rent, or trade your personal data.
However, we may share your information in the following cases:

• Service Providers: Trusted third-party vendors who help us operate our website, process payments, or deliver services (bound by confidentiality agreements).
   
• Legal Compliance: When required by law or to protect our rights, users, or property.
   
• Business Transfers: In case of a merger, acquisition, or asset sale, user data may be transferred as part of the business assets.
   

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. This includes encryption, secure data storage, and access controls.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes described in this policy,
   
• Comply with legal, tax, or regulatory obligations, or
   
• Resolve disputes and enforce our agreements.
   

After this period, data is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access – Request a copy of your personal data we hold
   
• Correction – Request correction of inaccurate data
   
• Deletion – Request deletion of your data (“right to be forgotten”)
   
• Restriction – Request limitation of data processing
   
• Data Portability – Request transfer of your data to another provider
   
• Withdrawal of Consent – Opt out of marketing or other data uses
   

You can exercise these rights by contacting us at privacy@wavesurge.tech.

8. Cookies Policy

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
You can modify your browser settings to refuse cookies or notify you when a cookie is being sent. However, disabling cookies may affect some website functionality.

9. International Data Transfers

As a global company, we may process data in countries outside your location. In such cases, we ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing any personal data.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

For questions, concerns, or data access requests, please contact us:

Wave Surge LLC
Email: Pradeep@wavenord.com